Frequently Asked Questions

We deliver the empty box of your choice to your door so you can pack at your own pace. Once you're ready, we come to pick up the box and ship it to your destination.

We ship to Mexico, Guatemala, Honduras, El Salvador, and Nicaragua.

Yes! Just fill out our form or contact us, and we'll deliver an empty box to your door at no extra charge.

You have up to 3 months to pack and ship your box. If it's not shipped within that time, the deposit will be forfeited. Once you're ready, just call or WhatsApp us to schedule your pickup at a time that works for you.

You can call us or send a WhatsApp message to arrange the pickup at a time that works for you.

After pickup, your box is processed for international shipping. Delivery times depend on the country.

We offer various sizes based on the destination country, from 20x20x20" up to 35x31x24". See our Box Sizes & Prices page for full options.

The following items are not allowed:
Weapons, Jewelry, Cash, Liquids, Flammable materials, Alcohol, Air conditioners, Generators, Ammunition or fuel, and any item prohibited by law.

Nicaragua: No medicine, vitamins, or food (including canned goods).
Mexico: Max weight per box is 60 kg or 130 lbs.

We also accept other boxes. We will calculate the volume and provide you with an estimated price. If you agree, we'll gladly schedule the pickup.

We will not accept boxes that are bulging, poorly packed, or damaged at pickup.

Shipping costs vary by country and box size. Visit our Pricing Page to see available sizes and rates.

No. Our prices include box delivery, pickup, and international shipping. A $30 deposit is required when we drop off the empty box. This amount is deducted from the total when you pay the full balance after pickup.

We accept cash only. Payment is made when your box is picked up.

Delivery takes approximately 3–4 weeks, depending on the destination country.

Yes. You can contact us by phone or WhatsApp at any time for a shipment update.

We serve Nashville and the greater surrounding area, including nearby cities and suburbs. For example: Antioch, Donelson, Madison, Hermitage, Hendersonville, Gallatin, Lebanon, La Vergne, Smyrna, Spring Hill, and Murfreesboro.

You can reach us by phone, WhatsApp, or through our Contact Page. We're happy to help!